Jakob Nielsen’s 10 Usability Heuristics are fundamental principles for designing user-friendly interfaces. I use them often to evaluate my work – and other websites and applications I encounter. They serve as general guidelines rather than strict rules, and at times are open to interpretation, but they help UX designers create intuitive, efficient, and hopefully satisfying user experiences.
A more accessible version of the The 10 Usability Heuristics for non-UX people
Nielsen has published an article with his usability heuristics — but they are illustrated as cartoons! They help illustrate the principles of the heuristics, and show helpful examples for context, which may provide helpful context for non-UX people.
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