-
Service Design Methods
This website is a great resource for service design methods you can use for research, ideation, prototyping, facilitation phase activities. In their words, “In this library, you’ll find 54 hands-on descriptions that help you DO the key methods used in service design. These methods include instructions, guidelines, and-tips-and tricks for activities within research, ideation, prototyping,…
-
Government Service Design Groups
A number of Government-focused Service Design Groups exist for government service design practitioners to to connect and share experiences and resources. I’ll add resources as I come across them.
-
Working in the open
Working in the Open is a buzzword that is encouraged by many organizations, but can be really daunting to implement. What is it, what are some benefits and how can you do it? “Working in the open means showing people the work you are doing, as you’re doing it. At a minimum this should be…
-
Digital BC – Digital Service Topics
Digital British Columbia has a website full of useful resources for anyone creating digital services. If you work in government, it’s particularly helpful and contains good information around: They also have information around: